North Star Hospitality - Management training and consulting for the hospitality industry, senior living facilities and hotel and restaurant industryRetaining and Motivating Employees, Hospitality Service training, Customized Training Programs, Conducting Employee Performance Evaluations, Retaining and Motivating Employees, Reservation Call Conversions, Ongoing Results Analysis, Issues of employee performance, supervisory skills, leadership, motivation, organization, compete in today's marketplace, North Star Hospitality, Management Training, Hotel staff training, food service, customer relations, management troubleshooting, We create training programs that are customized to fit your hospitality business's requirements. Our goal is to enhance the customer experience by working with and through your supervisors and employees. North Star Hospitality Management and Training Corporation use the American Hotel/Motel Association - Educational Institute's certification courses. Other customized training programs include but are not limited to: Customer Service, Certified Hospitality Supervisory AH/MA course, Telephone Etiquette, Restaurant Service, Training the Trainer, Conducting Employee Performance Evaluations, Retaining and Motivating Employees, Reservation Call Conversions

Management Consultants
and Training Professionals

"Providing Direction For Your Future"

 

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North Star Hospitality Fundamentals

Issues of employee performance, management effectiveness, leadership and consistency all impact a business's ability to deliver the quality service that today's customers demand -- the customer service that your competition, often no further than the next street over, is providing at an equal or greater level.

North Star Hospitality views matters of customer service and employee performance as critical components of business profitability. Accordingly, we tailor our Program around your organization's unique strategic needs. Our Fundamental Practices include a Needs Analysis, Customized Training Programs, and Ongoing Results Analysis. 

Benefits of Training:

Reduce Employee Turnover=Dollars Saved

Customer Satisfaction= Increased Revenue

North Star Hospitality, LLC.
 Management Consultants
and Training Professionals

Jill A. Staples, C.H.A., M.S.
Phone: 904-206-9666
E-mail: message@north-star-hospitality.com
96016 Roxabogue Drive
 Fernandina Beach, Florida 32034

 

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