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Certified Hospitality Supervisor Training

Very effective intense 22 hour training program focuses on basic supervisory skills and preparation for the Certified Hospitality Supervisor's Exam of the American Hotel/Motel Association Education Institute. Recommended for first time supervisors, potential supervisors and experienced supervisors. Taught in group settings with a maximum of 15 participants. Results to expect: reduced turnover, increased morale, less employee related disciplining issues and most important - confident supervisors.

This training includes, but is not limited to,
the following topics:

• Communication

• Leadership Skills

• Training

• Recruiting

• Interviewing and Hiring

• Disciplining

• Motivating and Coaching

• Scheduling and Cost Control

• Basic Employment Legal Issues

• Time Management

• Conflict Management

A VERY EFFECTIVE TRAINING PROGRAM!

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